In investigations, how should interpreters be used to ensure accurate communication?

• A. Use any bilingual officer as interpreter, even without training.
• B. Use qualified interpreters, brief them on case, ensure confidentiality, avoid relying on family members; use translation if necessary.
• C. Rely on family members for translation to save time.
• D. Postpone interviews until an interpreter is available.

Answer: (B)

Accurate communication in investigations hinges on using professionals who are trained to interpret precisely and ethically. The best approach is to engage qualified interpreters who are proficient in the language involved and who understand the sensitive nature of sexual assault and family violence cases. Briefing them on the specifics of the case helps them grasp what terminology and concepts may come up, which reduces the risk of misinterpretation. Confidentiality is essential to protect victims, witnesses, and suspects, to preserve the integrity of the evidence, and to maintain trust in the investigative process. Family members or friends are avoided because they may lack professional boundaries, could unintentionally bias responses, and pose confidentiality risks; their involvement can compromise the reliability of statements and the safety of everyone involved. If language support is needed for written materials, translation should be used as appropriate to ensure the information is accurately conveyed in the other party’s language.

Postponing interviews until an interpreter is available can disrupt the timely collection of evidence and potentially affect the rights and safety of those involved. The goal is to arrange for a qualified interpreter as soon as possible and proceed with the interview once proper interpretation is ensured, or reschedule promptly if needed, rather than proceeding without appropriate language support.