Which of the following is an example of a trauma-informed strategy officers may utilize?

• A. Maintain a non-judgmental manner and attitude
• B. Make the victim recount events immediately
• C. Question the victim about contradictory statements
• D. Use leading questions

Answer: (A)

A trauma-informed approach in policing centers on safety, trust, and empowerment when working with survivors. Maintaining a non-judgmental manner and attitude is the best example because it directly reduces the risk of retraumatization and helps the survivor feel respected and heard. When officers approach with warmth, neutrality, and without blame, it lowers fear and defensiveness, making it more likely that the survivor will share details at a pace that feels safe and truthful. Trauma can affect how people recall events—memory can be fragmented or distorted, and pressure or judgment can worsen anxiety or withdrawal. A calm, respectful demeanor supports accurate information gathering and collaboration.

In contrast, asking someone to recount events immediately can overwhelm them and trigger distress, undermining their ability to provide reliable information. Probing about contradictions can feel accusatory and erode trust, while leading questions can shape memory and contaminate testimony. A trauma-informed approach favors open-ended, non-leading prompts, patience, and giving the survivor control over the pace and depth of the discussion.